We are confident that once given the chance to show how helpful VidKit can be for you and your customers, that you'll continue to use our services.
When you first join VidKit, we give you the opportunity to receive one free custom knowledge base video created specifically for you and your customers. Just send us which article you'd like to have a video version created, and we will send it to you before your free trial ends. If you don't feel like VidKit will work for you, you still get to keep the video. No questions asked.
We take your existing help articles, knowledge base posts, and even existing how-to videos or illustrations and turn them into ready to publish videos for you to use as you please.
Once you subscribe to a plan, you're able to request as many videos as you'd like. We will take your existing documentation and send you a fully edited video in 5 business days. If it's not up to your standards, don't worry. We will continue to revise the video until it's ready for you to use.
Unless you really want one.
After signing up, we create a Trello board for you to manage your video requests. Just give us the link to the help article you'd like for us to base the video on and we will do the rest. After we decide together on a final version of the video, you'll get the HD version to download and use as you wish.
Instead of hiring an additional content creator or giving extra work to your team, let us at VidKit do what we do best. Creating quality videos to help you and your customers.
Invite the entire team.
Videos you're not ashamed to share.
Use existing source files.
Pause or cancel any time.
Learning isn't the same for everyone.
We created VidKit because we truly believe that each of your customers should have access to learn in the way that is best fit for them.
As visual learners, one of the easiest wins you can give for your customers, potential customers, and to your team is to help your users before they even realize they need help.
There is now more content available to you than ever before.
So when a surplus of content becomes available, how do you cut through the noise so that your customers find the information they are looking for the first time around?
After years of trial and error, the VidKit team knows exactly how to cater to the different learning needs of your customers through short and concise videos.
No longer will you be answering emails linking to lengthy support documentation only to just describe over the course of the next few days exactly what the documentation explains.
VidKit solves this problem by providing multiple ways to receive the same information. Customers who would have helped themselves have yet another way to learn information, and your customers who prefer to learn through videos will find exactly what they are looking for.
Find a video creation plan that's right for you so that you can better serve your customers while focusing on the needs of your business.
Pause or cancel your plan at any time. No setup fees. Free 7 day trial included.
The plan for most startups and businesses.
The plan for additional needs with faster turnaround times.
The plan for dedicated video creation and features not listed.
Not sure if VidKit is right for you and your team? Book a call with us and we will talk it through.